About Us

About Us: Welcome to Core Core!

At Core Core, we’re more than just a store—we’re a lifestyle. Our mission is to curate a dreamy, aesthetic shopping experience where every piece tells a story. Inspired by playful coquette charm, edgy Y2K vibes, and timeless elegance, we specialize in bringing together unique, must-have finds for people of all ages and genders who love to express themselves through fashion and design.

From stylish clothing and accessories to chic home and pet essentials, every item in our store is handpicked with love and attention to detail. We’re here to help you create your perfect world—one that’s as fun, vibrant, and unique as you are.

Because we are a small business that has relationships with multiple suppliers, some items will arrive separately! If you've received one part of your order, don't worry – the rest is on its way!

Core Core: Where your aesthetic dreams come true.

FAQ

📦 Shipping

  • Where do we ship?
    We ship worldwide! Wherever you are, we aim to deliver your order safely to your door.

  • Processing Times:
    Orders are typically processed within 2–5 business days. Once processed, your order will be shipped, and you’ll receive a tracking number to follow its journey.

  • Shipping Times:
    Shipping times vary by destination:

    • USA/Canada: 10–20 business days
    • Europe: 7–15 business days
    • Australia/New Zealand: 10–20 business days
    • Rest of the World: 15–30 business days

Note: These are estimated times and may vary due to factors such as customs processing and holidays.

  • Shipping Costs:
    We offer free shipping on orders over $25! For orders below this amount, standard shipping rates will apply based on your location.

🔄 Returns
We want you to love your purchase! If for any reason your purchase arrives damaged or unusable, we have you covered with our flexible returns policy:

  • Eligibility for Returns:
    You may return damaged items in their original packaging within 30 days of delivery.

  • How to Initiate a Return:

  1. Contact our customer support team by filling out our contact form.
  2. Provide your order number, proof of damage, and reason for the return.
  3. We will provide you with return instructions.

  • Return Shipping Costs:
    Customers are responsible for return shipping costs unless the item was received damaged or defective.

  • Refunds:
    Once your return is received and inspected, we will process your refund within 5–7 business days. Refunds will be issued to your original payment method.

  • Exchanges:
    Exchanges are also available for defective or incorrect items. Please contact us to arrange a replacement.

Note: Sale items and custom-made products are non-refundable.

📧 Inquiries
If you have any questions or concerns, our support team is here to help!

  • Fill out our contact form.
  • Response Time: We aim to respond to all inquiries within 24–48 hours.